At TeamBowWow, we are committed to offering a seamless and premium shopping experience. Kindly review our policies below:

• Order Finality
  All orders are carefully processed and, once placed, cannot be cancelled.

• Shipping Timeline
  Orders are typically delivered within 5–10 business days. While we partner with reliable courier services, unforeseen delays may occasionally occur, which remain beyond our control.

• Returns Policy
  Returns are accepted strictly in the case of a manufacturing defect. To ensure a smooth resolution, an unboxing video is mandatory for verification. Requests without valid proof may not be accommodated.

• Exchange Requests
  Exchange requests must be initiated within 5 days of delivery.

• Exchange Shipping Charges
  For all approved exchanges, reverse pickup and reshipping charges will be borne by the customer.

• Quality Assurance
  Each piece is thoroughly inspected before dispatch. However, TeamBowWow reserves the right to decline any exchange if the product shows signs of use, damage, or alteration.